Sales Tax & Import Duties
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When placing an order from any retailer, there are generally two types of taxes you may encounter: Sales Tax (or VAT) and Import Fees. Depending on your location, these may be included in the price at checkout.
VALOI now ships all non-EU orders using Delivered Duty Paid (DDP). This means all applicable taxes, duties, and customs fees are calculated and paid at checkout, so your order arrives without additional charges on delivery.
If you have questions, please contact us or read the full details below.
Sales Tax / VAT
Sales tax, VAT, GST, or similar consumption taxes that may apply to your purchase at checkout.
European Union (EU) Orders
Orders shipped within the EU are subject to Value Added Tax (VAT). All applicable VAT is calculated and included in the price at checkout.
Outside the EU (USA, UK, etc.)
For orders shipped outside the EU, any applicable local sales tax, GST, VAT, or similar consumption tax will be calculated and displayed at checkout where required.
Import Duties & Import Taxes
Import duties, customs fees, and import taxes are charges that may apply when goods enter a country.
Delivered Duty Paid (DDP) Shipping
All VALOI non-EU shipments are sent using Delivered Duty Paid (DDP). This means:
- Any applicable import duties
- Customs fees
- Import taxes
are calculated, displayed, and paid at checkout.
You will not be asked to pay additional customs fees when your order arrives.
Import duties and taxes are determined by the destination country and may vary based on product type, value, and local regulations.